Community Bank Insights

What I Learned From Tacos

What I Learned From Tacos

The late John Martin led Taco Bell from a regional fast food chain to an international icon. But his “old school” approach to finding the right locations for customers – think credit union members — still applies today.

“Digital First or People First?”

“Digital First or People First?”

Remember when people actually went to the bank? Despite rumors to the contrary, people STILL DO – especially credit union members. The reason is that people who bank with credit unions are different from retail bank customers and it’s vital to remember that.

One Chance to Make a First Impression

One Chance to Make a First Impression

In the dating or financial world, you have a short window to make a solid first impression. For credit unions, that courtship begins before your prospective member steps foot inside your door.