What I Learned From Tacos

What I Learned From Tacos

What I Learned From Tacos Glen Bell is the original founder of Taco Bell. Next to him, the most influential leader in the firm’s history was the late John Martin who, as company president from 1983 to 1996, transformed Taco Bell from a regional fast food player into...
“Digital First or People First?”

“Digital First or People First?”

“Digital First or People First?” Recently, I watched an interview on Bloomberg TV with Gonzalo Luchetti, head of U.S. Consumer Banking for Citibank. The interview was conducted in Citi’s brand new gleaming 7,000 square foot flagship branch in Manhattan. Who said...
One Chance to Make a First Impression

One Chance to Make a First Impression

Community Banking Real Estate Decisions: One Chance to Make a First Impression In the dating world, people often decide whether someone is a potential match within the first seven seconds. The same goes for credit unions. If a branch looks uninviting from the outside,...