Community Bank Insights

Still Banking on Branches

Still Banking on Branches

Silicon Valley Bank (and others), inflation, fed interest rates and future job uncertainty are all fueling concerns about and within the banking industry. Yet, in the face of all this uncertainty, credit unions and community banks are still expanding their branch networks. Why? And are they going about it in the right way?

Your People, Your Workspace, Your Future

Your People, Your Workspace, Your Future

Nearly every firm we know has — or is in the process — of evolving its workplaces in order to recruit and retain key talent and grow their business. See what one of the world’s leading consulting firms has to say on the matter.

When the Music Stops

When the Music Stops

With a recession looming, credit union and community bank executives are working hard to determine what a downturn may mean for their HQ and branch portfolios. Word to the wise: Be wary of the upbeat songs being sung by real estate brokerage firms.

This Branch is Now Closed

This Branch is Now Closed

A venerable retail bank is spending huge sums to close hundreds of branches. And they’re not alone. Are community banks missing something or are they – in fact – doing things right?

Let’s Get Phygital (Huh?!?)

Let’s Get Phygital (Huh?!?)

The way we work is forever changed. The question for many community banks is the extent to which they accept that concept and what, if anything, they plan to do about it for both their real estate portfolios and their future-at-large

Teeing it Up in ‘23

Teeing it Up in ‘23

The beauty of golf – or the angst of it – is how it is forever changing. The same is true for credit unions. In 2022, the CU game is changing like never before and that’s why it’s important to re-assess how we approach it.

What I Learned From Tacos

What I Learned From Tacos

Glen Bell is the original founder of Taco Bell. Next to him, the most influential leader in the firm’s history was the late John Martin who transformed Taco Bell from a regional fast food player into the multi-national brand it is today. Community Bank executives might be interested in what they can learn from Mr. Martin.

“Digital First or People First?”

“Digital First or People First?”

Citibank’s “Digital First” initiative is aggressive and forward-thinking. But is it right for community banks and the customers they hope to retain and build upon in the future?

One Chance to Make a First Impression

One Chance to Make a First Impression

In the dating or financial world, you have a short window to make a solid first impression. For credit unions, that courtship begins before your prospective member steps foot inside your door.