Breaking Down the Walls

Breaking Down the Walls

Breaking Down the Walls As credit unions and banks continually try to assess the optimal purpose and layout of future branches, Tesla and Apple have seemed to figure it out. Their solution: Retail spaces aren’t for transactions, they are for experiences. The other...
More Financial Access — More Than Ever

More Financial Access — More Than Ever

More Financial Access — More Than Ever Per my usual ritual, I began the week by catching up on key credit union, banking and financial services sites to which I subscribe. (Granted, I’m a little behind). Today, a recent post on Credit Union Times particularly...
Ripple or Tsunami?

Ripple or Tsunami?

Ripple or Tsunami? On January 15, 2022, an underwater volcano near the remote island of Tonga violently erupted. The tectonic plates deep below the ocean’s surface gave way. The sea waters rose and waves fanned out in every direction. A mushroom cloud of smoke and ash...
Let’s Get Phygital (Huh?!?)

Let’s Get Phygital (Huh?!?)

Let’s Get Phygital (Huh?!?) As COVID-19 continues to re-re-rage, I’ve been reading a lot about what organizations are thinking and doing regarding their staff and plans for them returning to their workplaces. For community banks, this obviously means their...
Teeing it Up in ‘23

Teeing it Up in ‘23

Teeing it Up in ‘23 I love golf. Like many, I love it more than it loves me, but so be it. My mind turned to golf the other day as I was thinking about our community banking clients going into the coming year. If the past couple of years were golf courses, both played...