Under-Banked = Under-Located

Under-Banked = Under-Located

Under-Banked = Under-Located I read with interest this week about Well Fargo’s Banking Inclusion Initiative. A 10-year commitment to “accelerate un-banked individuals’ access to affordable mainstream accounts and help un-banked communities have easier access to...
What I Learned From Tacos

What I Learned From Tacos

What I Learned From Tacos Glen Bell is the original founder of Taco Bell. Next to him, the most influential leader in the firm’s history was the late John Martin who, as company president from 1983 to 1996, transformed Taco Bell from a regional fast food player into...
“Digital First or People First?”

“Digital First or People First?”

“Digital First or People First?” Recently, I watched an interview on Bloomberg TV with Gonzalo Luchetti, head of U.S. Consumer Banking for Citibank. The interview was conducted in Citi’s brand new gleaming 7,000 square foot flagship branch in Manhattan. Who said...
Rock & Roll and Your HQ Strategy

Rock & Roll and Your HQ Strategy

Rock & Roll and Your HQ Strategy Stop Making Sense – at least to me – is a great album by the Talking Heads recorded in 1984. Today – nearly forty years after its release – the title seems more timely than ever. Consider: Less than two years ago, COVID looked like...